James Poindexter: $624K Complaint Against Financial Coach Advisor

Prescott, Arizona financial advisor James Poindexter (CRD# 1867899) recently received an investor complaint alleging that his conduct resulted in damages exceeding $600,000. Financial Industry Regulatory Authority records show that he is registered as a broker with McDermott Investment Services and an advisor with Independent Wealth Network, doing business as The Financial Coach.

Mr. Poindexter’s BrokerCheck report discloses one investor complaint. Filed in February 2026, it alleges that as a representative of McDermott Investment Services, he breached his fiduciary duty, acted negligently, made misrepresentations and omissions of material facts, breached contract, failed in his supervisory responsibilities, and recommended unsuitable investments in Delaware Statutory Trusts. The pending complaint alleges damages of $624,000.

In a statement included with the pending complaint’s disclosure, Mr. Poindexter denies wrongdoing. “Claimants are experienced real estate investors who were actively involved in making and monitoring their investments,” he explains further. “Claimants also acknowledged receipt of important disclosures related to their DST investments. Claimants’ allegations are meritless and Firm and Representative intend to defend themselves vigorously.”

According to the Financial Industry Regulatory Authority, James Poindexter holds 36 years of securities industry experience. Based in Prescott, Arizona, he has been registered as a broker with McDermott Investment Services since 2019 and an advisor with Independent Wealth Network since 2017, doing business as The Financial Coach. His past registrations include Brokers International Financial Services, Investment Advisors Corporation, Broker Dealer Financial Services, Centaurus Financial, Kalos Capital, MML Investors Services, Pruco Securities Corporation, the Prudential Insurance Company of America, Shearson Lehman Hutton, Cenpac Securities Corporation, and Hibbard Brown & Company. His credentials include the passage of four securities industry qualifying exams: the Securities Industry Essentials Examination, or SIE; the Uniform Securities Agent State Law Examination, or Series 63; the General Securities Representative Examination, or Series 7; and the General Securities Principal Examination, or Series 24. He is licensed in Arizona, California, Colorado, Michigan, New Mexico, New York, North Dakota, Oregon, Pennsylvania, Texas, Utah, Virginia, and Wyoming. (Information current as of April 7, 2026.)

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