Ronnie Metcalf: $5 Million Complaint Against Voya Broker

Ronnie Metcalf (CRD# 1280602), a broker and investment adviser located in Greenville, South Carolina, has received several settled or pending customer complaints alleging misconduct. According to Financial Industry Regulatory Authority (FINRA) records, the complaints concern, among other things, allegations that he failed to supervise other representatives at his longtime member firm, Voya Financial Advisors.

Metcalf’s BrokerCheck report lists a total of ten settled or pending customer complaints against him. A pending complaint filed in April 2021 alleges that he failed to adequately supervise representatives; the complaint seeks $500,000 in damages. A pending complaint filed in March 2021 also alleges that he failed to supervise other representatives, seeking $500,000 in damages. Another pending complaint filed in March 2021 alleges failure to supervise, seeking $50,000 in damages. A fourth pending complaint filed in July 2020 alleges that he failed to supervise, seeking damages of $5 million.

Ronnie Metcalf also has three settled complaints listed on his BrokerCheck report. In July 2020 a customer filed a complaint alleging Metcalf failed to supervise other representatives at the firm; the complaint reached a settlement of $152,500. In November 2019, a customer filed a complaint alleging he failed in his supervisory duties over representatives who made unsuitable investment recommendations; the complaint reached a settlement of $80,000. In October 2019, a customer filed a complaint alleging the same, that he failed to supervise other representatives who recommended unsuitable products; the complaint reached a settlement of $575,000.

A representative of Voya Financial Advisors since 1986, Ronnie Metcalf has passed six securities industry qualifying examinations: the Uniform Investment Adviser Law Examination, or Series 65; the Uniform Securities Agent State Law Examination, or Series 63; the Securities Industry Essentials Examination, or SIE; the General Securities Representative Examination, or Series 7; the Investment Company Products/Variable Contracts Representative Examination, or Series 6; and the General Securities Principal Examination, or Series 24. He is registered as a broker in 49 US states and as an investment adviser in two US states. (Information current as of June 6, 2021.)