Mark Kissinger: Suitability Complaint Against NYLife Advisor

A recent investor complaint against Frisco, Texas financial advisor Mark Kissinger (CRD# 4546631) alleges that he recommended an unsuitable investment. Financial Industry Regulatory Authority records show that he is registered as a broker with NYLife Securities and an investment advisor with Eagle Strategies, doing business as Kissinger Financial Services.

Mr. Kissinger’s BrokerCheck report discloses two investor complaints. The most recent, filed in January 2026, alleges that as a representative of NYLife Securities, he recommended an unsuitable life insurance product. The pending complaint alleges unspecified damages.

An earlier investor complaint, filed in 2009, alleged that as a UBS Financial Services representative, he misrepresented and recommended unsuitable structured notes. In 2010 the complaint reached a settlement of $105,000.

FINRA rules stipulate that brokers like Mr. Kissinger can only recommend that their clients invest in what are known as suitable investments and/or strategies. What this means, according to FINRA Rule 2111, is that brokers must “have a reasonable basis to believe that a recommended transaction or investment strategy” is appropriate for a customer’s background and objectives. They must arrive at this basis through reasonable diligence into the customer’s investment profile. They are similarly required by FINRA Rule 2150 to make their recommendations without using “manipulative, deceptive or other fraudulent device[s] or contrivance[s],” while FINRA Rule 2010 requires them to “shall observe high standards of commercial honor and just and equitable principles of trade.” In other words, brokers may not make misrepresentations of material facts relating to the investments they recommend, as these misrepresentations may lead investors to purchase unsuitable products. FINRA-registered persons who advise their clients to invest unsuitably be found liable in the event of losses.

According to the Financial Industry Regulatory Authority, Mark Kissinger holds 23 years of securities industry experience. Based in Frisco, Texas, he has been registered as a broker with NYLife Securities since 2018 and an investment advisor with Eagle Strategies since 2023, doing business as Kissinger Financial Services. His past registrations include AllState Financial Services, UBS Financial Services, and AG Edwards & Sons. His credentials include the passage of three securities industry qualifying exams: the Securities Industry Essentials Examination, or SIE; the Uniform Combined State Law Examination, or Series 66; and the General Securities Representative Examination, or Series 7. He is licensed in Florida, Missouri, Pennsylvania, Texas, and Utah. (Information current as of March 7, 2026.)

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