Shane Jacksteit: Suitability Complaint Against Edward Jones Advisor

Sunnyvale, California financial advisor Shane Jacksteit (CRD# 5993702) allegedly recommended unsuitable investments. Financial Industry Regulatory Authority records show that he is registered as a broker and an investment advisor with Edward Jones.

Mr. Jacksteit’s BrokerCheck report discloses one investor complaint. Filed in January 2026, it alleges that as a representative of Edward Jones, he “made unsuitable recommendations, misrepresentations and caused financial and tax harm.” The pending complaint alleges unspecified damages.

For reference, securities industry standard forbid brokers like Mr. Jacksteit from making misrepresentations of material facts regarding the investments and/or strategies they recommend to their clients. FINRA Rule 2020 stipulates specifically that no broker shall “effect any transaction in, or induce the purchase or sale of, any security by means of any manipulative, deceptive or other fraudulent device or contrivance.” A material fact is any information that forms a significant consideration to investors weighing an investment product or strategy—for instance, whether the investment is risky or whether their principal would be protected. Brokers who make misrepresentations of material facts regarding their recommendations may be liable in the event of losses.

According to the Financial Industry Regulatory Authority, Shane Jacksteit holds 14 years of securities industry experience. Based in Sunnyvale, California, he has been registered as a broker and an investment advisor with Edward Jones since 2011 and 2012, respectively. His credentials include the passage of three securities industry qualifying exams: the Securities Industry Essentials Examination, or SIE; the Uniform Combined State Law Examination, or Series 66; and the General Securities Representative Examination, or Series 7. He is licensed in California, Colorado, the District of Columbia, Idaho, Massachusetts, Michigan, Minnesota, Nevada, New York, North Carolina, Oregon, South Carolina, Texas, Washington, and Wisconsin. (Information current as of February 15, 2026.)

Carlson Law represents investors throughout the United States in claims against financial advisors and investment firms. If you or a loved one have suffered investment losses, please call us at 888-976-6111 or complete our contact form for a free and confidential consultation.